Glim support

We reply within a couple of days.

Tell us what happened, your phone model and iOS version, and a screenshot if you can.

Common questions

How do I restore my purchase?

Open Glim, go to the upgrade screen and tap Restore at the top. Make sure you're signed in to the same Apple ID you bought with.

How do I cancel my subscription?

On iPhone, open Settings > your name > Subscriptions > Glim and tap Cancel. Deleting the app doesn't cancel it.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and choose the purchase.

My projects are missing.

Projects save automatically and back up to your account. Sign in with the same account on your new phone and give it a moment to sync. If they still aren't there, email us.

An AI edit failed or I hit my limit.

Each plan has a weekly number of AI edits that resets with your subscription period. If an edit fails, try a clear, well-lit photo. If it keeps failing, email us.

How do I delete my account?

Go to Settings > Delete My Data in the app. More details on the delete account page.

How do I turn off notifications?

In Glim, open Settings > Preferences, or turn them off in your iPhone's Settings.