Last updated: May 15, 2026
Glim (“Glim,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, share, store, and retain your personal information when you use our mobile application, website, APIs, and related services collectively, the “Platform”. By accessing or using the Platform, you consent to the practices described in this policy. You must be at least 16 years old to use Glim. If you do not agree, please discontinue use.
We collect information in connection with your use of Glim, including:
We collect information in the following ways:
We use your information for purposes including:
| Purpose | Legal Basis |
|---|---|
| To provide AI-powered face analysis, scores, diagnostics, and recommendations | Consent / Contractual Necessity |
| To generate optional optimized, enhanced, or preview images | Consent / Contractual Necessity |
| To save scan history, Generated Images, and app results in your account | Contractual Necessity |
| To manage your account, login, profile, and app access | Contractual Necessity |
| To process purchases, subscriptions, entitlement status, and scan limits | Contractual Necessity |
| To provide customer support and respond to user requests | Contractual Necessity |
| To improve app performance, reliability, safety, and user experience | Legitimate Interests |
| To prevent misuse, fraud, abuse, unauthorized access, or security issues | Legitimate Interests / Legal Obligation |
| To comply with legal obligations, enforce our Terms, and protect our rights | Legal Obligation |
Glim allows users to upload or capture a facial photo so the app can provide AI-powered appearance analysis, personalized recommendations, diagnostics, scores, and optional optimized preview images.
Face data we collect: We collect the facial image or photo that you choose to upload, capture, or submit to Glim. We also generate related non-biometric outputs from that photo, including appearance scores, facial feature observations, diagnostics, improvement suggestions, scan history, and optional Generated Images.
How we use face data: We use submitted facial photos and related scan outputs only to provide Glim’s core app functionality, including generating face and appearance analysis, personalized recommendations, visual previews, and saved scan results in your account.
What is sent for AI processing: When you submit a Face Scan for analysis, Glim may send your uploaded or captured face photo and related scan information to third-party AI service providers so they can process the scan and generate your results. This may include the image itself, scan metadata, selected app options, and information needed to return analysis outputs or Generated Images.
Who receives Face Scan data: Glim uses OpenAI to process Face Scan photos and related scan information for AI-powered appearance analysis, explanations, diagnostics, scores, and recommendations. Glim uses fal.ai/FAL to process submitted Face Scan photos for optional generated, optimized, or preview image features.
User permission before third-party AI processing: Glim asks for your permission before sending your Face Scan to third-party AI providers. If you do not consent, you should not submit a Face Scan for AI analysis or optional image generation.
Glim does not use Face Data to identify you, authenticate you, verify your identity, track you across apps or websites, build advertising profiles, or sell your data. Glim is not a face recognition or biometric identification service.
Storage: Face Scan photos, Generated Images, and related Analysis Results may be stored using our cloud storage and database providers so users can access their scan history and app results. Access is restricted to the authenticated user account and authorized service operations required to provide the app.
Retention: Face Scan photos, Generated Images, and related scan results are retained while your account is active or while needed to provide scan history and app functionality, unless you delete your account or request deletion earlier. When a deletion request is processed, associated Face Scan photos and scan data are deleted from active storage unless limited retention is required for legal, security, fraud prevention, or operational reasons.
Glim uses third-party AI service providers to generate face analysis, diagnostics, recommendations, scores, explanations, and optional Generated Images.
OpenAI: Glim sends submitted Face Scan photos and related scan information to OpenAI to generate AI-powered appearance analysis, facial feature observations, explanations, diagnostics, scores, and recommendations.
fal.ai/FAL: Glim sends submitted Face Scan photos to fal.ai/FAL when needed to generate optional optimized, enhanced, or preview images.
These third-party AI providers process the submitted data only as needed to provide Glim’s app features, generate the requested results, and return those results to Glim.
Glim requires user permission before sending Face Scan data to third-party AI providers for processing. Only including this information in this Privacy Policy is not the only notice provided; Glim also provides an in-app disclosure before AI processing begins.
We and our service providers may use cookies, analytics identifiers, device identifiers, and similar technologies to support app functionality, measure performance, prevent fraud, maintain security, and improve the Platform.
We may share information in the following circumstances:
We do not sell Face Scan photos, Generated Images, Analysis Results, or other Personal Data to advertisers.
Glim uses third-party service providers to operate the Platform, including providers for authentication, cloud database, storage, payments, subscription management, analytics, crash reporting, AI analysis, and image generation.
These providers may process Personal Data, Face Scan photos, Analysis Results, Generated Images, device data, usage data, or payment-related data only as needed to provide their services to Glim and support the app’s functionality.
We require our service providers to process information only as needed to provide services to Glim and to apply appropriate privacy, security, and confidentiality protections.
We use administrative, technical, and organizational safeguards to protect your information, including access controls, authenticated account access, secure service providers, and cloud storage protections. However, no system is completely secure, and you use the Platform at your own risk.
We retain your information only as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and improve our services.
Glim is not intended for individuals under 16 years of age, and we do not knowingly collect Personal Data from anyone under 16. If you believe we have collected data from someone under 16, please contact us and we will take appropriate steps to delete it.
Your information may be stored and processed in Australia, the United States, or other countries where Glim or our service providers operate. These countries may have data protection laws different from those in your country of residence. When we transfer information internationally, we rely on appropriate safeguards where required by applicable law.
Depending on your jurisdiction, you may have rights to:
To exercise your rights, contact us at support@glimapp.com. We will respond within applicable legal timeframes.
You may request deletion of your account and associated data through the app or by contacting us. For more information, visit our Delete Account page. After a deletion request is processed, we delete associated account data, Face Scan photos, Generated Images, Analysis Results, and scan history from active systems unless limited retention is required for legal, security, fraud prevention, or operational reasons.
You can choose not to submit a Face Scan. If you do not submit a Face Scan or do not provide consent for third-party AI processing, Glim will not be able to generate AI-powered face analysis, diagnostics, recommendations, scores, or optional Generated Images for that scan.
You may also delete your account, request deletion of your data, contact support, or stop using the Platform at any time.
We may update this policy from time to time. We may notify you of material changes by email, in-app notice, or by updating the date at the top of this page. Continued use of Glim means you accept the revised policy.
For questions or concerns about this policy, contact us at support@glimapp.com.
April 26, 2026: Initial release of Glim Privacy Policy.
May 13, 2026: Added clearer information about Face Data and Photos, AI processing, third-party service providers, storage, sharing, retention, and deletion.
May 15, 2026: Added clearer disclosure of what Face Scan data is sent to third-party AI providers, identified OpenAI and fal.ai/FAL as AI processing providers, clarified user permission before third-party AI processing, and expanded the description of data collection, use, sharing, retention, and deletion.